365JL Privacy Policy Learn how personal information may be collected, used and protected.

365JL is an online sports and iGaming platform for adults aged 21 and above in the Philippines. We respect account privacy and apply this policy to our website, App access, games, account assistance and related player services.

This policy explains what personal data may be collected, why it may be processed, when it may be disclosed and which safeguards are used to protect it. By accessing the platform, you confirm that you have reviewed and accepted this privacy policy.

This privacy policy should be read together with the applicable terms and responsible gaming guidance. If you do not agree with any provision, please stop using the platform. Gambling involves risk, so play responsibly and only with money you can afford to lose.

When you register or use platform services, we may collect the information reasonably required to create and secure your account, provide requested features, verify eligibility and deliver account support. The exact information requested may depend on the service and current requirements.

Personal identification details may include:

• Your name and account username
• Your email address, when provided or required
• Your 11-digit Philippine mobile number
• Your age or date of birth when required to confirm that you are 21 or older
• Your residential address, where applicable

Technical information may include:

• IP address and device type
• Browser and operating system details
• Date and time of platform access
• Page visit history and session details
• Information collected through cookies and similar tracking technologies

Transaction details:

• Account deposit and withdrawal records
• Records of gaming activity
• Payment method details (full card numbers are not stored)

365JL collects user information through several methods. Each method is handled transparently and, where required, with your consent.

• Information provided directly: Information you provide when completing a registration form, updating your profile, or contacting the support team.
• Information collected automatically: Information collected automatically through cookies, log files, and similar technologies when you use the platform.
• Information received from third parties: Limited information received from payment processors or identity verification services.

365JL does not knowingly collect sensitive personal information without your consent. You may update or correct the information you have provided at any time.

365JL uses collected information only for the legitimate purposes described below. Personal data is not used for unrelated or unauthorised activities.

• To create, manage and verify player accounts.
• To confirm that users are aged 21 or above and help restrict platform access to eligible adults.
• To provide games, account features and essential platform services.
• To process transactions and maintain the related financial records.
• To send account, security and service-related communications to users.
• To protect the platform, detect suspicious activity and help prevent fraud.
• To support responsible gaming measures and safer participation.
• To meet applicable legal and regulatory obligations.
• To assess platform performance and improve the overall Philippine player experience.

The platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help essential features work, remember selected settings and support service improvements.

Types of cookies we may use:

• Essential Cookies These cookies support core platform functions. Disabling them may prevent certain account or website features from working properly.
• Functionality Cookies These cookies remember selected preferences and settings to provide a more consistent experience on future visits.
• Analytics Cookies These cookies help us understand how the platform is used, monitor performance and identify areas that may need improvement.
• Security Cookies These cookies help identify suspicious activity and reduce the risk of fraud.

You may manage or turn off cookies through your browser settings. Please note that disabling them may affect sign-in, security checks, saved preferences, or other platform features.

365JL does not sell your personal information. Data may be shared only in limited situations, including those outlined below.

• Service Providers Trusted third parties may process information when needed for payment handling, identity checks, or technical support. They may use the data only to perform the assigned service and must follow applicable protection requirements.
• Legal Requirements Information may be disclosed when reasonably required to comply with a court order, government directive, or applicable Philippine law.
• Protecting Platform Security Relevant information may be used or disclosed when necessary to investigate fraud, prevent unlawful activity, or address threats to account and platform security.

Before sharing personal data, the platform requires service providers to apply appropriate safeguards. Data-processing agreements define how information may be accessed, used, stored, and protected.

Technical and administrative safeguards are used to protect personal information against unauthorised access, alteration, loss, or disclosure. No online system is completely risk-free, so users should also secure their passwords and devices.

• Sensitive information is protected through encryption during storage and transmission where appropriate.
• SSL/TLS technology helps secure data sent between your browser or device and the platform.
• Access to user information is restricted to authorised personnel who need it for approved operational purposes.
• We regularly review and update our security practices to address changing risks.
• If a suspected data breach is identified, we take prompt steps to investigate, contain the issue and apply appropriate safeguards.

No online transmission or storage method is completely secure. 365JL applies reasonable measures to protect personal information, but absolute data security cannot be guaranteed.

You also play an important part in protecting your account. Create a strong, unique password, never share it with anyone and notify the support team immediately if you notice unfamiliar activity.

As a user, you may have the following rights over your personal information, subject to applicable law. We respect these rights and aim to handle valid requests within a reasonable period.

• Right to access your information You may ask what personal information is held about you and request access to available records.
• Right to correct your information If your stored details are inaccurate or incomplete, you may request an appropriate correction.
• Right to request deletion In certain circumstances, you may ask for your personal information to be deleted. Some records may still need to be retained to meet legal, security or account-related obligations.
• Right to object to data processing Where applicable, you may object to the use of your information for particular purposes.
• Right to close your account You may request the closure of your account at any time, subject to required verification and applicable record-retention duties.

To exercise any of these rights, contact the support team through 365JL. We may verify your identity before processing the request and will respond as promptly as reasonably possible.

365JL may revise this privacy notice when its practices or requirements change. Material updates will be posted on the platform, with the latest revision date shown on this page.

Continued use of the platform after an update indicates acceptance of the revised notice. Please review this page regularly to stay informed about current account privacy and data protection practices.

For questions or concerns about this privacy notice, contact Customer Services through the platform. The support team can guide you to the available privacy and account-help options.